Reported Downtime

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18 comments

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    no-name

    the whil does NOT record the time I used the cvideo and also it does NOT record points into Vilgin pulse. In short: Whil is NOT WORKING properly!

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    no-name

    Agreed! Thx for posting so I know it’s not just me.

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    no-name

    Whil has failed to recored any course / programs I have completed for the past two weeks

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    no-name

    It's not recording points for me as well since yesterday.

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    no-name

    didn't record anything for me yesterday or today.  Showing in Whil as 0 mins spent on any courses even though it marks them as completed

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    no-name

    Is this being fixed?

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    no-name

    Program is not giving the 50 points after viewing a session.

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    no-name

    I thought i was the only one. Its not recorded my time at all for all of this week. Including today's. 

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    no-name

    Not recording for me either beginning today

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    no-name

    Not recording for me, either

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    no-name

    Hi! Also hasn't recorded anything for me in the last 2 days

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    no-name

    Nothing for me either. Not working for the past week

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    no-name

    Nothing for me today and it has been spotty for the past week. Sometimes it records and sometimes it doesn’t.

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    no-name

    Same here. Stopped recording sessions as of 7/10/19. Missed out on two days of points so far.

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    no-name

    Does someone monitor the zendesk? Whil is no longer tracking or submitting use to Virgin Pulse.

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    no-name

    My sessions won’t change status to complete

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    no-name

    My session won’t show complete after watching video 2 times

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    Amanda Heron

    Did a few practices today and not tracking minutes or capturing that I finished videos. Doing this as a work pilot for Toyota a d we are trying to do it for 60 days and wanted to have a 60 day streak. Disappointing. Please fix soon!

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