Reported Downtime Bo July 19, 2019 22:36 Updated Follow March 6, 2018, 10:39 AM PST - 10:58 AM PST, Whil was offline for 19 minutes due to internal networking issues that prevented a successful service upgrade Related articles Getting Started With Whil Through Virgin Pulse Feedback Why do I only have 3 programs? How can I add more? Release Notes 4.25.18 Release Notes 1.28.19 Comments 16 comments Sort by Date Votes no-name July 11, 2019 12:27 the whil does NOT record the time I used the cvideo and also it does NOT record points into Vilgin pulse. In short: Whil is NOT WORKING properly! 8 Permalink no-name July 11, 2019 12:43 Agreed! Thx for posting so I know it’s not just me. 2 Permalink no-name July 11, 2019 12:46 Whil has failed to recored any course / programs I have completed for the past two weeks 1 Permalink no-name July 11, 2019 14:41 It's not recording points for me as well since yesterday. 1 Permalink no-name July 11, 2019 14:44 didn't record anything for me yesterday or today. Showing in Whil as 0 mins spent on any courses even though it marks them as completed 2 Permalink no-name July 11, 2019 14:59 Is this being fixed? 0 Permalink no-name July 11, 2019 15:54 Program is not giving the 50 points after viewing a session. 1 Permalink no-name July 11, 2019 16:16 I thought i was the only one. Its not recorded my time at all for all of this week. Including today's. 0 Permalink no-name July 11, 2019 16:19 Not recording for me either beginning today 1 Permalink no-name July 11, 2019 16:50 Not recording for me, either 0 Permalink no-name July 11, 2019 18:23 Hi! Also hasn't recorded anything for me in the last 2 days 0 Permalink no-name July 11, 2019 19:37 Nothing for me either. Not working for the past week 0 Permalink no-name July 11, 2019 19:52 Nothing for me today and it has been spotty for the past week. Sometimes it records and sometimes it doesn’t. 0 Permalink no-name July 11, 2019 21:14 Same here. Stopped recording sessions as of 7/10/19. Missed out on two days of points so far. 1 Permalink no-name July 14, 2019 04:29 Does someone monitor the zendesk? Whil is no longer tracking or submitting use to Virgin Pulse. 1 Permalink no-name July 19, 2019 22:36 My sessions won’t change status to complete 0 Permalink Please sign in to leave a comment.